
Group-Oriented Services: A Shift towards Consumer-Managed Relationships in the Telecom Industry

In order to show and document the requirements, we. To do so, we have conducted two workshops with experts from a Telecom provider and experts from multi-disciplinary areas. In this paper, we highlight the important requirements for a usable and context-aware fraud risk modelling approach for Telecom services. Fraud risk modelling is a fraud prevention approach aims at identifying the potential fraud risks, estimating the damage and setting up preventive mechanisms before the fraud risks lead to actual losses. be investigated in order to further reduce fraud risks and improve the revenue of Telecom providers. However, fraud prevention approaches should also. Currently, they are mainly focusing on fraud detection approaches to reduce the impact of fraud risks against their services. Telecom providers are losing tremendous amounts of money due to fraud risks posed to Telecom services and products.

Yesuf, Ahmed Wolos, Lars Peter Rannenberg, Kai

Fraud Risk Modelling: Requirements Elicitation in the Case of Telecom Services
